SHIPPING POLICY
We use the following carriers to deliver our orders:
USPS, UPS, or Fedex.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.
We will only ship orders to the billing address associated with the purchasing credit/debit card OR the address confirmed on your PayPal account. After your order is fulfilled and packaged, it will be shipped via USPS, UPS, or Fedex.
All domestic and international packages will require signature confirmation. Orders generally ship Monday through Saturday only. Sunday and holiday delivery is not available.
To ensure a safe and secure delivery of your order, we do not ship to P.O. boxes. International buyers will be responsible for any import fees and/or taxes.
Orders are processed Monday- Friday. Orders that are placed on weekends and Holidays are processed the next business day. The shipping rate is contiguous to 48 U.S. states priced at $39, unless stated otherwise. Shipping to Alaska, Hawaii, Guam may be subject to higher shipping fees.
INTERNATIONAL SHIPMENTS
We currently ship internationally to most countries worldwide. Please send us an email at “info@ryusjewelry.com” for questions if shipment to your country is possible. All international orders are shipped for a flat rate of $50. Please allow 1-2 weeks for delivery. International shipment tracking number will be provided upon shipment to your destination.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Ryu’s Jewelry. Customers are responsible for all import taxes, customs, tariffs, excises and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery. Ryu’s Jewelry has no involvement in foreign customs policies and has no ability to predict possible customs fees for merchandise sent outside the USA. In case of returned shipments, the customer is responsible for any and all additional shipping fees and return fees assessed. Please call your local Customs & Duties Offices for more information regarding excise duties.
GENERAL SHIPPING INFO
- Please allow 3-7 business days for domestic delivery.
- Please allow 1-2 weeks for international delivery.
- Custom orders will take 2 to 3 weeks for domestic, 4 to 5 weeks for international delivery.
- We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
- We cannot and will not change or intercept a package to alter the delivery.
- We will only ship to address provided at checkout.